Horizon CST 3.5 Treadmill User Review

by Sandy
(USA)

I purchased the Horizon CST 3.5 treadmill on October, 2006. I used it for about 6 months and lost interest now and again. I began using it faithfully in the fall of 2008. In December 2008, I started having trouble when I turned it on; the belt would not move unless I helped it along, then I noticed it was slipping. Horizon sent me a new motor (it was still under warranty) but I needed to purchase a new belt ($80). Seems unusual for a machine that has about 200 miles on it and I followed the maintenance guide. I wish I would have spent the extra money and purchased a Sole treadmill. I am going to fix my Horizon CST 3.5 and sell it to buy a Sole.

Read our reviews of Smooth Treadmills here

Horizon T500 Treadmill User Review

by Mike
(Kentucky, USA)

I purchased the Horizon T500 treadmill with the expectation that it would last for several years. However, it died a year after I bought it. True, I am a runner, not a jogger. I put about two thousand miles on it during that twelve month span. However, the problems that arose with the Horizon T500 were multiple. The treadmill motor burned out - which was under warranty, but an inconvenience to wait for and then install myself. But the fact that the motor blew also blew the motor control board that wasn't under warranty, and also required an additional wait for the parts to come in and I installed it myself. And about 200 miles later, the running board cracked end to end. The fact that the running board was so badly worn contributed to the running belt being threadbare. That was the swan song. Horizon won't post the price to purchase running boards and belts, but I can't imagine that is a good sign. For the money, you'd be better off buying a gym membership.

To show what a sucker I am, I replaced the Horizon T500 treadmill with the supposedly upgraded T1201 model, which I can't really write a review on, based on the fact that it only worked properly 3 weeks out of the 16 that I've owned it. The rest have been spent waiting for parts/labor for multiple part failures, and I still wait. Sorry, I just can't recommend buying a Horizon treadmill again.

Read our reviews of Smooth Treadmills here

Horizon CST 3.5 Treadmill Owner Review

by L.G. Allen
(KY)

I purchased the Horizon CST 3.5 treadmill on May/06 at DICKS Sporting Goods, broke down July/08. Factory tech tells me the electronics board has a problem and the board has to be replaced at a cost of $169.00 plus labor. Also the pulse monitor hasn't worked right ever, belt slips too occasionly.

You get what you pay for with Horizon treadmills; do yourself a favor and get a better brand such as a SOLE with a warranty that covers everything instead of replacing expensive parts regularly. Wish I had known then what I know now.

Read our reviews of Smooth Treadmills here

Horizon T54 Treadmill Review

by Paul
(Milford, CT)

I purchased the Horizon T54 treadmill in 2005 from Amazon for a discounted price of $999.

Year 1 - Still Under Warranty

Replaced the pulse sensor, the motherboard, the front roller and the motor.

Year 2 - Warranty Expired

Replaced the cracked and collapsed running deck.

Year 3 - Warranty Expired

Replaced the cracked and collapsed running deck again.

Year 4 - Warranty Expired

Did not replace the cracked and collapsed running deck, but did beat the unusable treadmill to death with a sledge hammer to put it out of its misery. Hopefully the belt was recycled into a usable product, such as a tire tread.

As you can see, there just may be a pattern here. I weight 155 lbs and run a whopping 12 miles per week.

The amazing thing is...I am the only person that has ever called Horizon about the T54 treadmill and complained about the defective running boards.

Read our reviews of Smooth Treadmills here

Beware of Dealing with Horizon Customer Service

(Anonymous)

I just received my treadmill directly from Horizon. The console was cracked, the motor 'clangs' loudly, and the belt is impossible to center. I called Horizon for service - THEY DO NOT ANSWER PHONES - you must leave a message and they will call you back a few days later. This is standard operating procedure - you must leave a message to be called back. It can take weeks to repair something with them.