Treadmill repair service is one of those necessary evils you hope you won’t have to use, but will eventually have to turn to if you keep a good treadmill for any length of time. If you’ve invested a good chunk of money in a treadmill for your home, you are relying on the fact that it will perform well for a few years.
After that, parts may begin to wear out or you may experience problems with the electronics and you’ll have to invest time and money in servicing and repairing your treadmill.
Getting reliable treadmill repairs can be tricky. Although there are plenty of places that do exercise equipment repairs, not all of them are experienced with all makes and models of treadmills. Some may only work with a few brands that they are familiar with, and won’t have a feel for your machine if it isn’t one of the brands they regularly service.
The Internet is a great place to look for reliable services.
One of the most well known and respected service centers is the Sears Home Services, located nationwide. They can repair your treadmill whether you purchased it at Sears or not.
This company not only does repairs, it will ship replacement parts for just about every make and model to anywhere in the country. If you have a relatively simple repair, such as replacing a worn belt, they will send you the part and answer any questions you have by phone.
If you decide to use an online repair service, be sure to check out their credentials. How long have they been in business? Do they have a good FAQ system that will help you troubleshoot some treadmill problems for yourself? Does the company use secure shipping? Does the company list its locations so you can easily visit them?
If you purchased your treadmill directly from the supplier at a bricks and mortar store, you can call the location where you made your purchase and ask them if you need to return your treadmill for repairs, or if they will only need the faulty part. For instance, if your console isn’t working properly, you may be able to remove it and take it in for repairs.
If you ordered your treadmill from an online store, be sure to call the customer service number. They will often send someone from their treadmill repairs service directly to your house to do any needed work on site. When you’re discussing any service with the manufacturer, be sure to ask if the repairs are still under warranty; if not, get an estimate of the cost of parts and labor before scheduling a date.
Whether you use customer service through the supplier, the manufacturer or a reliable treadmill repair service such as Treadmill Doctor, don’t call until you have all the information you need ready. You should have the complete name of the treadmill, including make and model and the serial number, written down, as well as any part numbers you may need. You can get this information from the owner’s manual; if you have lost your copy check the Internet to see if you can download the manual.
Regular maintenance and periodic servicing can double the life of your machine. Don’t give up on your treadmill if you can’t figure out what is wrong. It may very well be that a few minor repairs are all that are needed to turn your treadmill into a practically new cardio machine. Before you toss your machine to the curb, talk to a good treadmill repair service about what your options are. You may discover you can get several more good years out of your current treadmill.
UPDATE: Spring 2018 Treadmill Sales are on!
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