NordicTrack E15.0 Elliptical with iFit Live™

by Luv Whales
(Delray Beach, Florida)

This has been the worst experience of my life!!!! i bought the E15.0 Elliptical from NordicTrack with the idea that because they are a big well known company the product would be good and the service would be decent.

A month after I had my elliptical it broke. They sent a service tech that was basically just a part time service tech, not his real job, and he did more damage than good! So they sent a different service tech who kept cancelling on us and then was coming to fix it with a "friend", so unprofessional!

When I call Icon customer service they basically are no help whatsoever. I am now stuck with a broken machine that has NEVER worked properly and NordicTrack says I am past my 90 day warranty. However, for the 90 days I was waiting on techs to service the unit!

Worst customer service ever!! Do not buy from NordicTrack ever!!

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