Yowza Treadmills - Shipping Issues to Canada
by Yowza Fitness
We are sorry to hear that anyone has had a bad experience with shipping or delivery anywhere and certainly are always looking to improve our process. We recently changed our shipper for Canadian orders to ALG Worldwide and have not experienced any issues to date. We always request that a customer call and let us know if at anytime they are experiencing delays or issues with a shipper or their agent. Unfortunately due to the huge volume of shipments we do not follow up on every delivery and or shipment. We do ask that at any point there is a delay that our shipping partner alert us so that we can communicate with the customer but clearly that does not always happen as desired.
We can be reached at 877-969-9240 to handle any such issues and any delivery that seems to have stalled or has not taken place within 10 business days should be reported to us for immediate handling.
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