NordicTrack Reflex 4500 Pro Treadmill User Review

by Steve
(Swansea, MA)

Well, I'd stay away from the NordicTrack Reflex 4500 Pro treadmill and for that matter, any NordicTrack product. My first model died after 5 years, needing a new motor, running board and rollers. Since NordicTrack didn't make the running board for that model anymore, they sent a new treadmill, however only guaranteeing it for 90 days....yup, a $2000 list price treadmill and they guarantee it for only 3 months cause they want you to buy a new extended warranty. Well, of course the new model (the NordicTrack 4500 Reflex Pro) lasted exactly 124 miles and 6 weeks of use. The console, which costs $600, died, making the treadmill inoperable and the company would not back up the product because it was past the 90 day deadline (I was away for 2 months, thus not using the treadmill). Yup, that's right.... the product lasts for 6 weeks and 124 miles and I'm told I'll have to spend $600 to fix it. So deal with them at your own peril.