NordicTrack Nightmare

by Roland Puppa
(Dundas, Ontario, Canada)

I bought and paid for a NordicTrack 1750 in February of 2013. It never worked properly, even after two visits by a technician.

The incline setting never worked and the treadmill was stuck on a decline. Technician ordered a new board...that didn't work either. Company refused to have someone take it apart and lug it upstairs..."we do not have a service that does that" they said...so I was responsible for disassembly and lugging it back upstairs and out to the garage. NordicTrack also would not get me a new one and assemble it. Shocking and brutal customer service....long waits on phone lines, miscommunication between returns department and delivery people.

I will never buy a NordicTrack product again. With all of the other solid fitness products and treadmills out there, at comparable prices, STAY AWAY FROM NORDICTRACK!!! Did I mention the treadmill was picked up by NordicTrack a week ago and I still do not have my money back. Stay away folks!!!!

Roland

(Now looking at a sole f80 2013 or a afg 5.1 or 7.1)

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