I am on my second console. I ordered the machine in late December and here it is mid-April and I have gotten to use it all of 4 times. I am so dissapointed. The service man is coming again this week. If he says another console has to be ordered, I am sending it back. I have had enough.
Apr 10, 2011
Here we go again...Nordic Track 1750 by: Anonymous
I recieved this treadmill 1/28/11. The control console has been replaced already, and now the new one is starting to have the same problems. It starts with the incline on the screen not showing the true incline (treadmill will fold up at 1%, not 0). Then on the trail programs, 9% on the screen can be an obvious decline.
The first time I called customer service, they were great. The second time, I called to check on the backordered console and they were a little testy. I can't wait to see what happens this time.
Mar 08, 2011
Same Problem by: Anonymous
We had the treadmill running for 4 days, one time my girl friend tried to turn on the fan and it completely crashed the treadmill and it has not come back on since. We had the technician come by after a week and he admitted to never having worked on the 1750. He said he would place an order for a new wire harness and never did. I had to call customer serive myself and order a new wire harness, main board and console. So far the console has not arrived and the wire harness was not the issue. I am considering getting a full refund after finding out so many people had the same problem.
Feb 27, 2011
Bad Console by: Anonymous
My experience has been the same. The console on our NordicTrack Commercial 1750 died after two uses. We had to wait two weeks to get a third party technician to assess, and now we have to wait for a new console to arrive, which is on backorder (probably due to many returns). I have a feeling that this is a systemic issue with the new consoles, so buyer beware. If our console does not ship shortly, we will be returning our treadmill.
Feb 24, 2011
Console Issues by: Anonymous
I ran on my new NordicTrack 1750 commercial treadmill once. It hasn't worked since. It was delivered 2 weeks ago. A technician finally came today, and said that a new console has to be ordered, which will take another week before it arrives, and then it can be fixed. This is VERY FRUSTRATING!!!! I really did like the "feel" of the treadmill, but I'm not too sure my husband wants to deal with NordicTrack any more. We just want a treadmill that works!
Feb 17, 2011
Nordictrack Commercial 1750 by: Renee
I had the exact same issue and the customer service was horrible. They drag their feet but it could be because they know they have issues. I don't get it why in some of the reviews this machine is rated so highly and yet there are so many issues. I expect the rating will tumble. Livestrong will get my business. Great reviews with the quality in production of the product.
Feb 15, 2011
NordicTrack Commercial 1750 by: Anonymous
Same exact issues as the previous review. Two machines out of the box had issues, and had to be sent back. This model definitely has flaws and I would not support purchasing this model.
