I try not to touch the area that takes your heart rate because it is so inaccurate and all over the place...it scares me sometimes. I know my heart rate isn't 170, especially when I am just starting my workout. Even though you know it isn't really going that fast, it scares you. Besides why pay for a feature that doesn't work? It isn't like you can just bring it back to the store. It either says it's too slow...not very often...usually it says too fast. I wanted that feature on the treadmill I was purchasing and I am sure I was charged for that little feature, so why isn't it accurate? I don't have any other complaints about the treadmill other than that. If that is one of the features you want and the difference between buying a more expensive treadmill, versus buying a cheaper one without the feature, save yourself some money. They don't work! It would be nice if they did, but they don't.
Sep 14, 2009
Your NordicTrack Treadmill by: NordicTrack
Dear Customer:
My name is Cameron and I represent NordicTrack Fitness. I read over your comments on this site and want to help. I see you had some initial problems with ordering a part and being charged for that. Please let me know the current state of your machine and I'll take care of you. Also, we want to offer you something for any frustration our machine gave you initally. My email is cstechops(at)iconfitness.com. Thanks.
Cameron
Icon Health & Fitness
Customer Care
September 14, 2009
