Nordic Track 9500 Treadmill (purchased from Sears)

by Janet
(Greensburg, PA)

I purchased the NordicTrack 9500 treadmill from Sears five weeks ago. The plastic casing surrounding the motor was damaged in several places. In addition, a part below the base had obviously been previously broken and glued back together. It fell off the first time we attempted to fold the treadmill. The treadmill was also badly scratched in several places.

This is beyond a shadow of a doubt a used, damaged machine that Sears and / or NordicTrack attempted to pass off as new. To date, I have received nothing but empty promises and the run around from Sears in my attempts to get this resolved. Let my experience warn you, both brand wise and store wise. Neither NordicTrack nor Sears is a reputable company that cares about their customers. I have tried for five weeks to resolve this within their system and failed. I fear that legal action will be my nest step.

Please, please, please stay away from both companies for your own sanity.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Treadmill Consumer Reviews.

Sales, Coupons & Promotions

Easter Sale
Free Shipping
Ends Sunday

Smooth Fitness
Spring Sale
Save 40-70% on all units
Free Room of Choice Delivery
(units $1299 and up)
Ends at Midnight

Sole Fitness
 All Models on Sale!
Free Shipping & No Sales Tax

Yowza Fitness
April Sale Event
Save $$$ with Instant Coupon
Free Expedited Shipping
+ Free NOOK HD Tablet

Best Budget Brands


Best Value



Life Fitness

Comparison Charts

Under $500

Consumer Reviews

Rave or rant about the treadmill you bought or used at the fitness center. Read reviews submitted by others.