I purchased the Treadclimber in December. The Treadclimber was very bulky but was fairly easy to assemble. However, once assembled the Treadclimber would work until the slightest touch of the screen. It would stop if you placed a water bottle in the cup holder or the slightest jog of the top panel. It has been three weeks and I have been waiting for replacement parts and I will have to reassenble the parts myself. This machine is very expensive and from what I hear it does not last long. In order for me to return it I must pay shipping which would cost close to the amount I paid for the actual machine. The warranty is terrible as well. Customer serice is a joke. Each time I have called I have been on the phone for over an hour!
Jan 17, 2012
No issues here by: Anonymous
I have owned a Treadclimber for years and have never experienced an issue.
Dec 27, 2011
Bad Machine? by: Lawmantoo
Based upon the complaints from previous purchasers and the fact that Bowflex pulled all their commercial units from the gyms, I am convinced that my purchase of a machine would be a poor if not a risky investment. Bowflex should fix their problems, fire the engineer who sized the motor and move on.
Apr 23, 2011
Hydraulic Cylinder Failure by: Dave
My neighbor gave me his 2008 TreadClimber because he couldn't adjust to it. I used it daily for about a week, then oil poured out of the H. Cylinders. I purchased a new pair of shocks, and they were defective. They sent another pair, and again were defective. The next shipment is supposed to be tested prior to shipping, so maybe they will work. When I installed the new shocks, the pedals went to the floor. I enjoyed the TreadClimber for a week and hopefully I will get more enjoyment. But after reading the negative remarks, I may have to throw it out.
Jul 06, 2009
Bowflex TreadClimber TC3000 by: keith hanchett
The Bowflex TreadClimber TC3000 and Bowflex customer service is garbage. My machine quit working, I did the diagnostic as described in the owner manual. I told the so-called support staff that the machine was in a dry environment, that there was no corrosion. I also asked if there was a fuse in the system. The tec then told me she was sending a new board and cables for a total of $206.96.
The new board and cables arrived in five days. I upacked the box and noticed that the board did indeed have a fuse. I pulled the fuse out of the new board and placed it in the existing board and the machine powered right up. I called Bowflex and asked why they would not just send the fuse, I was told that it was proprietary and that it was also a saftey issue of replacing the fuse. It was much easier to replace the whole board. What a crock. Bad equipment, bad company.
